Abstract
Online banking is a convenience system for people conducts their Internet-based financial activities. Online banking widely used by consumers as it can monitor their financial activities or accounts state easily through the website or mobile application. Unfortunately, this online banking has been targeted by the cyber-attacks with some security issues such as phishing attack. This phishing attack usually related with the social engineering skill to exploit the trust from consumers. Gaining crucial financial data and stealing confidential information of the consumers could be the reasons of the cyber-attacks being exploited towards online banking consumers. The Internet used during online banking transaction is one of the vulnerabilities that lead to the attacks. This phishing attack may cause consumers loss their trust towards bank companies as their confidential data being stole and modified by illegal resources. Because of this cyber-attack, several steps and security plans have been applied by the bank companies and consumers to prevent the phishing attack towards online banking. The social engineering related with phishing attack towards online banking and the countermeasure for phishing attacks will be discussed in this paper.